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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Caring
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing VoIP
Facilitator Functions
Audio Conferencing Call in Bridge
Application Share
Audio Controls
Keyboard Mouse Control
Screen Share
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Ease of IT Administration
Vendor Support
Adobe Connect Reviews
Mohit R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
A modular, enterprise-grade web conferencing
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
offers 720p streams, multimedia sharing, file transfers, captions, mobile access.
What is your favorite aspect of this product?
track attendance, engagement; offline MP4 conversion.
What do you dislike most about this product?
cost — priced from ~$50/month per host and not budget‑friendly for occasional use.
What recommendations would you give to someone considering this product?
Organizations with regular webinars, virtual classrooms, or training needs needing persistent branding, deep engagement, and analytics.
Pros
- Helps Innovate
- Performance Enhancing
- Respectful
- Client Friendly Policies
Cons
- Less Reliable
Mayank G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Powerful Virtual Tool with Customisation.
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect stands out with customizable virtual rooms, persistent meeting spaces, advanced host controls, and detailed analytics for engagement tracking.
What is your favorite aspect of this product?
The customizable meeting layouts and persistent virtual rooms allow for a highly tailored, consistent, and professional online collaboration experience.
What do you dislike most about this product?
The user interface feels outdated, and the platform can be resource-intensive, causing lag or compatibility issues on lower-end systems.
What recommendations would you give to someone considering this product?
Ensure your team has strong internet and updated hardware to fully utilize Adobe Connect’s features without performance or usability issues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ankit S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2025
Engaging and Customizable Virtual Meeting Solution
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect stand out is its focus on interactivity and customization. Features like breakout rooms, persistent meeting spaces, and the ability to share various types of content seamlessly help create an immersive and engaging experience. Many other tools lack this depth of functionality and flexibility.
What is your favorite aspect of this product?
I really appreciate how customizable the meeting environment is. Being able to tailor layouts and settings to fit different needs makes the meetings much more productive and enjoyable for everyone involved.
What do you dislike most about this product?
The interface feels a bit dated, which sometimes makes it less intuitive for new users. There’s definitely a learning curve, and it takes some time to get comfortable with all the advanced features.
What recommendations would you give to someone considering this product?
If you’re looking for a robust platform that offers strong interactive capabilities, Adobe Connect is a great choice. However, make sure to invest some time in training your team so they can take full advantage of its features. The customization options really pay off when used well, so don’t hesitate to explore them fully.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Effective Service
