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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

84

Application Share

83

Audio Controls

83

Screen Share

82

Keyboard Mouse Control

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of IT Administration

80

Ease of Data Integration

80

Vendor Support

78

Adobe Connect Reviews

Mehul D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

It connects rooms to persistent virtual environments that can be set up once and be re-used over and over again leading to business movement

What recommendations would you give to someone considering this product?

It is user-friendly interface and it is also customizable, reusable, secure virtual experiences, accessible and flexible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

vivek p.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Powerful tool with great potential, but needs more

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Customization and Layouts, High Security and Compliance

What is your favorite aspect of this product?

its customizable room layouts and persistent room feature

What do you dislike most about this product?

its complexity and steep learning curve

What recommendations would you give to someone considering this product?

Plan for Training Time, Ensure Good Internet and Device Compatibility

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Edgar Raphael S.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

“Securely great for office “

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Ability to easily customize Great security features Persistent meeting rooms Trustworthy product name

What is your favorite aspect of this product?

Flexibility in customisation

What do you dislike most about this product?

A bit pricy

What recommendations would you give to someone considering this product?

Great product Invest in good IT team Very trustworthy

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Adobe Connect Comparisons

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