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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Caring
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing VoIP
Facilitator Functions
Audio Conferencing Call in Bridge
Application Share
Audio Controls
Keyboard Mouse Control
Screen Share
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Ease of IT Administration
Vendor Support
Adobe Connect Reviews
Naveen D.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
Tremendous Product and very easy to use
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Having good features and easy to use
What is your favorite aspect of this product?
Their catalog are very overwhelming as they list all their offerings, including PDF, e-signatures, marketing commerce
What do you dislike most about this product?
Everything is good
What recommendations would you give to someone considering this product?
Must use the product its Fantastic
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Guo R.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Incredible Product
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect offers extensive customization and branding options, allowing us to create personalized meeting experiences aligned with our company's brand identity. This can enhance professionalism and consistency in client interactions, setting us apart from competitors.
What is your favorite aspect of this product?
Adobe Connect provides a platform for delivering engaging presentations and facilitating interactive sessions through its support for various multimedia formats. This feature can greatly enhance communication and understanding between our financial planners and clients.
What do you dislike most about this product?
Adobe Connect's limited integration capabilities with financial planning software may result in additional manual work for data entry and synchronization. This could potentially increase operational inefficiencies and hinder productivity within our financial company.
What recommendations would you give to someone considering this product?
To mitigate usability challenges associated with Adobe Connect's interface complexity, I recommend investing in client education and onboarding programs. This could involve providing tutorials, resources, and personalized support to help clients navigate the platform effectively and maximize its utility for their financial planning needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Naila S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2024
Its the WORST. Do not waste money!!
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Nothing. Infact its a cheap copy of Zoom/ Meet
What is your favorite aspect of this product?
Nothing as of such
What do you dislike most about this product?
Everything. The user interface is very hard. Login issues at all times
What recommendations would you give to someone considering this product?
Do not consider the product
Pros
- Generous Negotitation
- Over Delivered
- Client Friendly Policies
- Acts with Integrity
Cons
- Less Reliable
- Less Performance Enhancing
- Less Productive
