What is Adobe Campaign?
Adobe Campaign pulls together cross-channel customer data into a single view and then puts it to work to create personalized cross-channel campaigns that meet customers where they’re at. See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Campaign?
Pros
- Trustworthy
- Reliable
- Appreciates Incumbent Status
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Segmentation
Campaign Management
A/B Testing
Text Messaging
Basic Reporting and Analytics
Content Authoring
Auto-Responders
Surveys and Polling
Contact Database
Email Templates
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
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Adobe Campaign Reviews
Haroe F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Strongest fit for your overall marketing needs
Likeliness to Recommend
What differentiates Adobe Campaign from other similar products?
Adobe Campaign is capable of managing client data, as well as developing various processes, layouts, and newsletters, as well as integrating with other apps and driving large amounts of website traffic in order to generate income. It assists us in centralizing our activity and delegating assignments. It is also possible to arrange marketing outreach ahead, which is really valuable.
What is your favorite aspect of this product?
We're receiving fantastic results from this software, and there are numerous advantages to using it. By tailoring ads across the entire network, we can now easily modify every client's website, mail, and smartphone experience. Customization on various channels for various clients is simple, and workflows and modification are both extremely possible.
What do you dislike most about this product?
Adobe servers occasionally breakdown when arranging email mailings, that's why not all of our clients receive emails. And the worst thing is that their support is exceedingly sporadic and inadequate. It takes weeks or months before our concern is even noticed, but they will still not be accessible. There are also just rudimentary automation options out of the box.
What recommendations would you give to someone considering this product?
With the correct client data, delivered by Adobe Campaign's architecture, we can now plan successfully. There is no significant alternative to this software, and it continues to be the strongest due to the category that utilizes it. You can invest in this software without a second thought.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
Joyce B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
The best marketing automation software out there.
Likeliness to Recommend
What differentiates Adobe Campaign from other similar products?
To our relief, we have purchased an Adobe Campaign license, which has solved a slew of issues, including automating our regular campaigns, controlling end-to-end all of our marketing campaigns using adobe campaign, and increasing customer trust in the brand. The personalization and customer journeys of such a broad database, which spans countries, languages, and nearly all demographic data points, provided a solution for us. We were able to design a user experience that would lead them on a path of engagement.
What is your favorite aspect of this product?
Sharing information in a basic and straightforward manner is the best strategy to promote your material. It has an easy-to-use UI. Using this tool, you may develop and manage a unique customer experience by entirely customizing your campaigns. Processing a big amount of data.
What do you dislike most about this product?
Syntax highlighting in the source editor may be improved if there were no line numbers or word wrap. We've discovered certain difficulties with usability that we're unable to fix, and their email-based technical support system is virtually nonexistent.
What recommendations would you give to someone considering this product?
Good business with solid goals and a solid foundation to back them up. Because Adobe is the finest in the business at what it does, the corporation relies on it constantly. As a tool for marketing communication as well as analytics to maintain and grow user engagement, it delivers great results on every level. It aids in the expansion of your customer base. It's a great tool for creating landing pages because it offers a variety of pre-made templates. It's quite beneficial.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Caring
Thomas D.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Awesome email marketing management tool
Likeliness to Recommend
What differentiates Adobe Campaign from other similar products?
They offer a wide selection of email layouts and themes, but it's their automation and analytics that they shine at. Adobe Campaign offers an enterprise-level consumer interaction platform at a fraction of the cost. Instead of wasting time and energy taming the technology underlying it, Adobe Campaign helps us focus on what matters most to us.
What is your favorite aspect of this product?
Adobe Campaign is an excellent option and we chose it because we were facing major integration issues with our eCommerce platform. It is fantastic not only for marketing automation but also best to enhance sales or to save money on email technology without losing features. We are readily able to quickly set up a large number of automation with this platform.
What do you dislike most about this product?
The only drawback is that users may need to be a little technologically proficient to fully grasp the program to make the most of it for optimal outcomes. When creating complex workflows, Adobe Campaign frequently breaks it is not good because most of the functions need to be reperformed.
What recommendations would you give to someone considering this product?
Every organization has different needs and works with distinctive business strategies. The tool that can easily line up with their model is the best and ideal and I found Adobe Campaign amazingly awesome in this way because it is adjustable and scalable and can be modified to meet any company's needs.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy