Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Adobe Acrobat Logo Award Winner Product Badge
Adobe Acrobat Logo Award Winner Product Badge
Adobe Systems

Adobe Acrobat

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Acrobat
8.8 /10

What is Adobe Acrobat?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Acrobat won the following awards in the Document Management category

Filter By

Adobe Acrobat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Acrobat.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Acrobat?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 82

Document Sharing

85

Editor Functions

85

Document Hosting

83

Security and Access Control

82

Searchability

82

Publication Workflow

82

Access Tracking

82

Metrics and Reporting

81

Indexing and Classification

81

Check Out Check in

81

Version Control

80

Vendor Capability Ratings

Average 81

Quality of Features

83

Business Value Created

83

Ease of Implementation

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Data Integration

80

Vendor Support

79

Ease of IT Administration

79

Ease of Customization

79

Availability and Quality of Training

79

Adobe Acrobat Reviews

Marco Aurelio C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Adobe Acrobat from a heavy user´s perspective

Likeliness to Recommend

10 /10

What differentiates Adobe Acrobat from other similar products?

They set the standard for document formatting and sharing across the world. With the new features of the PRO version Acrobat became a defacto standard without question. Using acrobat is essential to any company individual or company involved with document management.

What is your favorite aspect of this product?

Manage all my documents from a single perspective (format) and be able to interact with multiple formats

What do you dislike most about this product?

Security must be improved.

What recommendations would you give to someone considering this product?

Just go ahead and buy, it pays

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emmanuel O.

  • Role: Student Academic
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2025

Powerful and reliable, but room for smarter featur

Likeliness to Recommend

8 /10

What differentiates Adobe Acrobat from other similar products?

Industry-standard, widely trusted. All-in-one PDF creation, editing, and security. Superior OCR and file conversion. Strong security and compliance tools. Seamless integration with Adobe/Microsoft/Google. Regular updates and enterprise support.

What is your favorite aspect of this product?

My favorite aspect of Adobe Acrobat is its all-in-one versatility — you can create, edit, convert, sign, secure, and collaborate on PDFs without needing multiple tools.

What do you dislike most about this product?

What I dislike most about Adobe Acrobat is its heaviness and cost — it can feel slow, resource-intensive, and pricey compared to lighter alternatives.

What recommendations would you give to someone considering this product?

Choose it if you need an all-in-one PDF solution (editing, signing, converting, security). Weigh the cost vs. free/lighter alternatives if you only need basic viewing or annotation. Take advantage of cloud integrations (Adobe Cloud, Microsoft, Google) for smoother workflows. Use the trial period to see if the advanced tools justify the subscription. Learn key features early (OCR, redaction, e-signatures) to maximize value.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Samson K.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

It the best but at a price with versatile tools

Likeliness to Recommend

10 /10

What differentiates Adobe Acrobat from other similar products?

Integrated with Microsoft and other platforms

What is your favorite aspect of this product?

Their integration with other platforms

What do you dislike most about this product?

High subscription costs

What recommendations would you give to someone considering this product?

What purposes does one have in order to use Adobe. Is it graphic designs or video editing or what else

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Adobe Acrobat Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171