Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Adobe Acrobat Logo Award Winner Product Badge
Adobe Acrobat Logo Award Winner Product Badge
Adobe Systems

Adobe Acrobat

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Acrobat
8.8 /10

What is Adobe Acrobat?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Acrobat won the following awards in the Document Management category

Filter By

Adobe Acrobat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Acrobat.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Acrobat?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 82

Document Sharing

85

Editor Functions

85

Document Hosting

83

Security and Access Control

82

Searchability

82

Publication Workflow

82

Access Tracking

82

Metrics and Reporting

81

Indexing and Classification

81

Check Out Check in

81

Version Control

80

Vendor Capability Ratings

Average 81

Quality of Features

83

Business Value Created

83

Ease of Implementation

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Data Integration

80

Vendor Support

79

Ease of IT Administration

79

Ease of Customization

79

Availability and Quality of Training

79

Adobe Acrobat Reviews

Isabel P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

The best document collaboration tool

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

The suite of tools provided for working with PDF documents is just amazing and cannot even come close to the offerings of any competitor

What is your favorite aspect of this product?

The ease of working with PDF tools using adobe acrobat dc and features such as e-sign integration makes PDF document editing a seamless process.

What do you dislike most about this product?

Most of the important features are only available through a pro subscription which makes it a bit expensive.

What recommendations would you give to someone considering this product?

If there is high usage of PDF documents in your organisation Adobe Document Cloud should be your goto software solution

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

Saqib I.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Reliable, Powerful, and Easy to Use

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

Adobe Acrobat stands out because it’s the industry standard for creating, editing, and managing PDF documents. It offers unmatched reliability, precise formatting control, and advanced features like e-signatures, OCR (text recognition), and secure file sharing. Unlike many basic PDF tools, it works seamlessly across devices and integrates deeply with other Adobe and cloud services, making it both powerful and convenient for professional use.

What is your favorite aspect of this product?

My favorite aspect of Adobe Acrobat is how seamlessly it handles everything related to PDFs creating, editing, signing, and sharing all in one place. It’s fast, reliable, and ensures documents always look professional and consistent across devices.

What do you dislike most about this product?

The main downside of Adobe Acrobat is its cost, it’s pricier than most other PDF tools. Combined with being a bit resource-heavy at times, it can feel like overkill for users who only need basic PDF editing or viewing features.

What recommendations would you give to someone considering this product?

I’d recommend giving Adobe Acrobat a try if you regularly work with PDFs and need professional-level tools. It’s best suited for users who value precision, security, and advanced features like e-signatures and OCR. Just make sure you’ll use those capabilities often enough to justify the subscription cost.

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Security Protects

Priyanshu K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Hassle free Docs management via Adobe Acrobat.

Likeliness to Recommend

8 /10

What differentiates Adobe Acrobat from other similar products?

Well as per my integration the major use-case of the Adobe Acrobat lies in its speed, user-friendly interface, Scale of editing , AI integration for suggestions and diverse array of tools that are invaluable for making modifications to Docs. Well Adobe Acrobat definately is highly scalable & productive software that produces top-notch PDFs with minimal occurrence of bugs or problems. Ease of Implementation & ease of Integration with Multiple Docs at a time make its leader in Docs management.

What is your favorite aspect of this product?

Well personally I managed my PDF's , PPT's , slides , Templates, Conversion tools, extracting Docs & much more uses via Adobe Acrobat. 

What do you dislike most about this product?

Well not much to hate as per my integration with Adobe Acrobat with just only flaw I found was unnecessary Ads running on content page & lack of AI integration to wider scope while Editing & Customizing Docs.

What recommendations would you give to someone considering this product?

Well as an IT Professional I found Adobe Acrobat as my helping friend which nearly automated all my Docs efficiently. So, I would highly recommend it for Docs Management.

Pros

  • Inspires Innovation
  • Caring
  • Fair
  • Generous Negotitation

Most Popular Adobe Acrobat Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171