Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Adobe Acrobat Logo Award Winner Product Badge
Adobe Acrobat Logo Award Winner Product Badge
Adobe Systems

Adobe Acrobat

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Acrobat
8.8 /10

What is Adobe Acrobat?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Acrobat won the following awards in the Document Management category

Filter By

Adobe Acrobat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Acrobat.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Acrobat?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Virtual Data Room

100

Document Sharing

86

Editor Functions

85

Document Hosting

84

Searchability

83

Security and Access Control

82

Access Tracking

82

Publication Workflow

82

Metrics and Reporting

81

Indexing and Classification

81

Check Out Check in

80

Vendor Capability Ratings

Average 81

Quality of Features

84

Ease of Implementation

83

Business Value Created

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

82

Ease of Data Integration

80

Vendor Support

80

Ease of IT Administration

80

Ease of Customization

80

Availability and Quality of Training

79

Adobe Acrobat Reviews

Eileen J.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Streamlines document management

Likeliness to Recommend

8 /10

What differentiates Adobe Acrobat from other similar products?

The option to store our documents in the cloud provides instant access from any device and location, improving file accessibility and security. In addition, seamless integration with other Adobe tools, such as Adobe Acrobat and Adobe Sign, allows us to leverage the power of the entire Adobe ecosystem.

What is your favorite aspect of this product?

The editing and formatting tools are robust and easy to use, allowing us to make precise changes to our documents. The platform's electronic signature feature is secure and legally compliant, streamlining our document approval and signing processes. The ability to collaborate in real time on the same document has improved our efficiency and allowed us to work more effectively as a team.

What do you dislike most about this product?

Full use of all Adobe Document Cloud features can be costly, especially for individual users or small businesses.

What recommendations would you give to someone considering this product?

I recommend Adobe Document Cloud to companies looking for a comprehensive and secure solution for document management and e-signing. Its real-time editing, e-signing and collaboration capabilities have improved our workflow efficiency and agility.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

Yash B.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

The Ultimate All-in-One PDF Solution.

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

It offers the most accurate and reliable PDF creation and editing.

What is your favorite aspect of this product?

My favorite aspect of Adobe Acrobat is its powerful OCR and editing capability, which lets you turn scanned documents into fully searchable and editable PDFs with high accuracy.

What do you dislike most about this product?

Nothing as much

What recommendations would you give to someone considering this product?

I’d recommend Adobe Acrobat to users who need reliable, professional-grade PDF editing, frequent document signing/sharing, or secure file management.

Pros

  • Performance Enhancing
  • Unique Features
  • Saves Time
  • Security Protects

ADITYA G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Very useful PDF tool but can be improved more

Likeliness to Recommend

8 /10

What differentiates Adobe Acrobat from other similar products?

Adobe Acrobat distinguishes itself by providing nearly all the essential tools for PDF management within a single platform. The editing capabilities are more precise relative to other applications, particularly regarding formatting and font selection. It also offers robust security features such as password protection and electronic signatures, which enhance the safety of document sharing. Furthermore, it integrates seamlessly with numerous other Adobe tools and cloud services, thereby facilitating the management of your work without the need for multiple applications.

What is your favorite aspect of this product?

My preferred aspect is the ease with which files can be edited or converted into PDF format through just a few clicks. The electronic signature and form completion functionalities significantly enhance efficiency, particularly for administrative tasks. I also appreciate the streamlined interface, which facilitates easier access to the tools I require. Overall, it enables me to complete my tasks more efficiently and maintains the organization of my documents effectively.

What do you dislike most about this product?

The only aspect I find somewhat unsatisfactory is that at times the software appears sluggish, particularly when opening large files or scanned documents. Certain features are exclusively accessible in the paid version, which may render the pricing somewhat elevated for regular users. Additionally, when editing scanned PDFs, the accuracy of text recognition is not always optimal and may occasionally require manual correction.

What recommendations would you give to someone considering this product?

If you frequently work with PDFs, Adobe Acrobat is unquestionably one of the most excellent options. It is dependable and equipped with sophisticated editing and security features that facilitate efficient document management. However, I recommend evaluating which plan best meets your requirements prior to purchasing, to avoid paying for tools that may not be utilized. It is an ideal choice for students, office employees, and professionals seeking superior PDF management.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Most Popular Adobe Acrobat Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171