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Adobe Acrobat Logo Award Winner Product Badge
Adobe Acrobat Logo Award Winner Product Badge
Adobe Systems

Adobe Acrobat

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Acrobat
8.8 /10

What is Adobe Acrobat?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details


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Awards & Recognition

Adobe Acrobat won the following awards in the Document Management category

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Adobe Acrobat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Acrobat.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Acrobat?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 82

Document Sharing

85

Editor Functions

85

Document Hosting

83

Security and Access Control

82

Searchability

82

Publication Workflow

82

Access Tracking

82

Metrics and Reporting

81

Indexing and Classification

81

Check Out Check in

81

Version Control

80

Vendor Capability Ratings

Average 81

Quality of Features

83

Business Value Created

83

Ease of Implementation

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Data Integration

80

Vendor Support

79

Ease of IT Administration

79

Ease of Customization

79

Availability and Quality of Training

79

Adobe Acrobat Reviews

James Michael W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Security and versatility in document management

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

Adobe Document Cloud provides a secure cloud-based environment for creating and modifying PDF documents. Provides the ability to work with documents from anywhere and at any time, with your desktop computer or from a mobile device. It has versatile tools for the administration of Acrobat and has the ability to integrate the electronic signature in the management of business documents. Create a dynamic and effective collaborative work.

What is your favorite aspect of this product?

Its user interface is nice and easy to use. The management of PDF files is excellent, it allows you to edit, create, export and organize documents from your tablet or mobile phone. It is very easy to electronically sign and send any document from any device. It has templates that generate a pleasant customization. The OCR tool enables effective image and text scanning. It's easy and safe to share and store files in the cloud. The function to create forms is very useful and does not present any difficulty to use it.

What do you dislike most about this product?

Adobe Document Cloud has all the tools to effectively manage documents. Although it takes a considerable time to learn to use all its functions.

What recommendations would you give to someone considering this product?

This platform is the solution that provides all the security and confidence to store and share documents in the cloud. It has a set of tools that generates versatility in the use of PDF files. I recommend its implementation.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

Sandra F.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Versatile tool for storing and sharing PDF files

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

Adobe Document Cloud has all the tools required to create, edit, convert and store PDF documents, with the efficiency and quality necessary for office work. Its interface is very comfortable to use both in the desktop version and in the mobile application. It has the very useful function of easily converting Microsoft Office 365 files. Other very interesting features are the digitization of images and texts, the digitized signature and the transformation of forms.

What is your favorite aspect of this product?

It is a platform that does not present complications when using it. However, there is a large amount of information that Adobe offers to give the most appropriate handling of this application. It allows you to send, track, manage and store documents with electronic signatures very quickly. The digitization of images and texts is of high quality. It has high levels of security for the storage of files. Any user can access the documents from anywhere and at any time.

What do you dislike most about this product?

Although it is an excellent tool for managing PDF files, when working with forms from a mobile device it is a bit overwhelming.

What recommendations would you give to someone considering this product?

This platform makes it easy to work with documents in the office by offering a variety of high-quality functions for handling PDF files.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Samantha H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Agile document management in the cloud

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

Adobe Document Cloud is a very useful platform that offers numerous tools for the effective management of PDF documents. Among them are the edition and digitization of documents, change control and versions, it also allows compressing the documents to save space in the cloud. Provides security and confidence. This platform can be used in different operating systems, from computer or mobile device.

What is your favorite aspect of this product?

It has a nice user interface, very easy to use. It has the efficient ability to scan images and convert them to PDF formats. It offers the possibility to transform forms created in Word, Excel into PDF forms. The scanning of images and texts is easy and of high quality. The electronic signature function allows you to effectively personalize any document. It can be seamlessly integrated with Microsoft Office and Google Drive.

What do you dislike most about this product?

The only noticeable downside is that it takes little time to store large files.

What recommendations would you give to someone considering this product?

This is a powerful cloud-based tool for converting, editing, and sharing PDF files. It is indispensable for digitizing documents used in the office. I recommend its implementation.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

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