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Adobe Acrobat Logo Award Winner Product Badge
Adobe Acrobat Logo Award Winner Product Badge
Adobe Systems

Adobe Acrobat

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Acrobat
8.8 /10

What is Adobe Acrobat?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details


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Awards & Recognition

Adobe Acrobat won the following awards in the Document Management category

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Adobe Acrobat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Acrobat.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Acrobat?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 82

Document Sharing

85

Editor Functions

85

Document Hosting

83

Security and Access Control

82

Searchability

82

Publication Workflow

82

Access Tracking

82

Metrics and Reporting

81

Indexing and Classification

81

Check Out Check in

81

Version Control

80

Vendor Capability Ratings

Average 81

Quality of Features

83

Business Value Created

83

Ease of Implementation

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Data Integration

80

Vendor Support

79

Ease of IT Administration

79

Ease of Customization

79

Availability and Quality of Training

79

Adobe Acrobat Reviews

Yash l.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

"Create PDF, save it to cloud, and access easily"

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

Adobe Document Cloud provides services like Adobe acrobat Dc, Adobe sign, Document Cloud app. Using Adobe Acrobat Dc users can create, edit and share their documents. In Adobe Acrobat, users can convert any file format to PDF. Using Adobe Sign users can do their e-signature in the documents. Under the service of the Document Cloud app, this product provides a mobile application like Adobe Acrobat Reader and Adobe Scan so users can create, read a document using their mobile. This product provides the best syncing for documents and documents are synced automatically to the cloud so users do not have to save their documents every time.

What is your favorite aspect of this product?

Adobe Document Cloud provides the best user-friendly interface so users can create, edit, convert documents to PDF easily. In an Adobe Document, the user can share a document using a specific link. The created document gets stored in the cloud automatically so users can access them from any device, browser easily. The integration of Adobe Document Cloud with Adobe tools makes this product unique because using the Adobe tools users can do their e-signature in the documents. This product provides commenting tools using these tools users can add a comment in PDF. This product provides 2GB of free storage for storing the document in the cloud.

What do you dislike most about this product?

I am using this product for both pc and mobile version and never face any issue with their features, services they provide so there is nothing dislike about this product.

What recommendations would you give to someone considering this product?

Are you looking for software that has the capabilities to create, edit, manage documents then I recommend you to go with Adobe Document Cloud. You can convert all formats of files to PDF with ease. You can take feedback, e-signature from your teammates using this product. Sharing your document becomes an easy task because using a link you can share your document through E-mail.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Peter W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Versatile cloud file management

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

Adobe Document Cloud provides a set of tools for handling and managing documents. It has Adobe Acrobat DC that allows you to create, edit and convert PDF files. Facilitates the creation of digital signatures to obtain legally signed documents. It allows us to effectively advance in the digital transformation process of our organization. Offering high levels of security and access from any place and time to boost collaborative work.

What is your favorite aspect of this product?

It is an easy-to-use and quick-access platform. It provides the most optimal options to create, review, approve and track documents, either from the desktop or mobile device. Converting text files or Word document to PDF is very simple. It has the option to create digital signatures, quickly and without complications. Provides ease of creating and filling out forms. It has an effective capacity to digitize documents and store them in an organized way in the cloud.

What do you dislike most about this product?

In the updates we have had problems to synchronize and it has become a cumbersome process. Its cost is somewhat high compared to similar products.

What recommendations would you give to someone considering this product?

Adobe Document Cloud is a very useful tool to create, edit, share PDF files quickly and securely. It also integrates with Microsoft Office applications that allows you to expand its capabilities, I recommend its implementation.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Muhammad S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Reasonable Price, Advanced Features, Live Tracking

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

It has numerous uniques features that fulfill our business needs as per the requirements, and it plays a vital role in our business. Especially, the tracking feature gives us live reporting for all of our documents virtually all the time.

What is your favorite aspect of this product?

Pricing is very reasonable Easy integration User-friendly interface Compatibility with all OS

What do you dislike most about this product?

Sync issues Lack of security updates Support team respond late Security issues

What recommendations would you give to someone considering this product?

Highly recommended to all who are looking for a good document cloud at a reasonable price, best for all businesses.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Friendly Negotiation

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