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Adobe Acrobat Logo Award Winner Product Badge
Adobe Acrobat Logo Award Winner Product Badge
Adobe Systems

Adobe Acrobat

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Acrobat
8.8 /10

What is Adobe Acrobat?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details


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Awards & Recognition

Adobe Acrobat won the following awards in the Document Management category

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Adobe Acrobat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Acrobat.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Acrobat?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 82

Document Sharing

85

Editor Functions

85

Document Hosting

83

Security and Access Control

82

Searchability

82

Publication Workflow

82

Access Tracking

82

Metrics and Reporting

81

Indexing and Classification

81

Check Out Check in

81

Version Control

80

Vendor Capability Ratings

Average 81

Quality of Features

83

Business Value Created

83

Ease of Implementation

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Data Integration

80

Vendor Support

79

Ease of IT Administration

79

Ease of Customization

79

Availability and Quality of Training

79

Adobe Acrobat Reviews

Nixon J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Streamline Workflows with Adobe Document Cloud.

Likeliness to Recommend

10 /10

What differentiates Adobe Acrobat from other similar products?

Additionally, Adobe Document Cloud offers a range of collaborative features such as; multi-user editing, shared libraries, secure storage, and intelligent search that makes it easier to work with teams. It also offers features such as automated form filling and signing, real-time tracking of documents, versioning support, document encryption, and more. Furthermore, it integrates into other Adobe products like Acrobat DC and Adobe Sign to provide users with a complete solution for managing their office productivity needs.

What is your favorite aspect of this product?

I love Adobe Document Cloud's intuitive collaborative capabilities. I can easily invite others to work on documents with me, comment and suggest edits, version control my documents, and even track changes made by others in real time. This makes it incredibly useful for working with large teams and simplifies the process of getting important business documents ready for distribution. The ability to chat directly with other users within the app is also a great feature.

What do you dislike most about this product?

Furthermore, Adobe Document Cloud is a subscription service and the cost of the product can be quite expensive for small businesses. Additionally, there are other services out there that offer similar features but at a much lower rate. That being said, the price tag might be too high for some organizations to justify investing in Adobe Document Cloud.

What recommendations would you give to someone considering this product?

For those who are already using Adobe Document Cloud, I would recommend exploring the in-depth tutorials and resources available on their website. This will help you gain a better understanding of the features and how to use them to maximize their potential. You can also take advantage of the community forums where users share their experiences and provide tips for getting the most out of Adobe Document Cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charley L. M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Powerful Productivity Solution.

Likeliness to Recommend

10 /10

What differentiates Adobe Acrobat from other similar products?

Adobe Document Cloud stands out from other document productivity solutions as a comprehensive solution for managing documents. It provides users with an efficient set of features to easily manage, share and store files.

What is your favorite aspect of this product?

My favorite aspect of Adobe Document Cloud is its ease of use. It requires minimal technical skill to create and edit PDFs, which makes it easy for me to stay organized. Additionally, I can access my documents from any device with an internet connection, making it convenient for me no matter where I am working.

What do you dislike most about this product?

The use of Adobe Document Cloud software and services can be quite novel, and in some instances, certain employees might not be quickly trained with all the benefits of the product. It seems to me that there is a slight lack of use tutorials and precise information to get more out of the advantages and potentialities that Adobe Document Cloud has as a full-featured Adobe acrobat.

What recommendations would you give to someone considering this product?

Adobe Document Cloud is a powerful office productivity solution that can help simplify complex document-related tasks and collaboration. It offers a wide range of features and capabilities for both individuals and teams, making it an ideal choice for businesses looking to streamline their workflow. With its free trial period and comprehensive tutorials, it is easy to get started with Adobe Document Cloud and experience its benefits.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Gokul J.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best in the class

Likeliness to Recommend

10 /10

What differentiates Adobe Acrobat from other similar products?

I used to open many PDF files daily for work and personal use. In addition, we have a change management process that necessitates approval from various stakeholders for every process, including design and functional documents. Therefore, Adobe Acrobat and digital signatures are utilized to send documents for approval.

What is your favorite aspect of this product?

The original and one of the best PDF implementations, this is the standard by which all other programs are measured. It renders the documents with the highest fidelity, skipping some of the artifacts that flawed 3rd party implementations may introduce. There are some good alternatives.

What do you dislike most about this product?

Adobe Acrobat is software for which a license is required to use all of its features. If you want to use all of Adobe Acrobat's features, you must purchase a license, which is relatively expensive compared to other software.

What recommendations would you give to someone considering this product?

Just go for it. Its awesome

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

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