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Acumatica Cloud ERP Logo Award Winner Product Badge
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Acumatica

Acumatica Cloud ERP

Composite Score
8.5 /10
CX Score
8.6 /10
Category
Acumatica Cloud ERP
8.5 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details


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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 80

Governance Risk and Compliance

86

Supply Chain Management

84

Accounting and Financial Management

83

BI and Performance Management

82

Customer Relationship Management

81

Procurement Management

80

Job and Project Management

80

Service Management

79

Human Capital Management

78

Industry Specific Capabilities

78

Analytics and Reporting

78

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Business Value Created

82

Quality of Features

82

Ease of Data Integration

82

Breadth of Features

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of Customization

79

Ease of Implementation

79

Acumatica Cloud ERP Screenshots

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Acumatica Cloud ERP Reviews

Ronak G.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Highly customizable and modern cloud ERP

Likeliness to Recommend

7 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica stands out with its open API architecture and true cloud-native design. It offers unlimited user licensing and strong low-code customization capabilities. Built for flexibility, it adapts across industries—manufacturing, construction, services, and more. Its modular design and modern UX enable scalable, connected business management in one platform.

What is your favorite aspect of this product?

Acumatica’s development framework is its strongest asset. It allows complete control over data access, business logic, and UI through extensible DACs, PXGraphs, and workflows. Custom integrations via REST and OData APIs are seamless, enabling external systems to connect without rigid middleware. Developers can tailor business processes while maintaining upgrade compatibility, making it uniquely adaptable for complex, evolving organizations.

What do you dislike most about this product?

Customization power increases maintenance burden—minor schema or workflow changes can ripple through multiple layers and break during upgrades. Debugging is slow due to limited real-time tracing and inconsistent exception clarity. Documentation lags behind product evolution, forcing reliance on experimentation. Performance can degrade when custom logic or projections are not optimized, especially under heavy data volumes.

What recommendations would you give to someone considering this product?

Plan for disciplined implementation and version control from day one. Keep all customizations modular, well-documented, and aligned with upgrade guidelines. Invest in skilled Acumatica developers who understand PXGraph architecture and caching behavior. Validate partner quality—poor configuration or shortcuts in workflows and access control will cause long-term friction. Treat Acumatica as a framework, not a turnkey system—its value emerges through structured customization, not out-of-box use.

Pros

  • Reliable
  • Enables Productivity
  • Acts with Integrity
  • Security Protects

Cons

  • Inhibits Innovation
  • Under Delivered
  • Charges for Enhancements

Helen M.

  • Role: Finance
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Empowering finance with Acumatica

Likeliness to Recommend

8 /10

What differentiates Acumatica Cloud ERP from other similar products?

I like the way it provides reliable and efficient performance. Having financial transactional controls, automated tax handling, advanced expense management with AI, multi-entry accounting, secure bank feeds, and much more.

What is your favorite aspect of this product?

Acumatica Cloud ERP has been serving our business in centralizing finance, operations, and customer management. It has integrated our business management with real-time visibility and analytics. Being a cloud-based ERP, it provides 24/7 access, making it more likable for us.

What do you dislike most about this product?

The results sometimes vary because of its dependency on third parties for implementation and advanced customizations.

What recommendations would you give to someone considering this product?

Acumatica is highly customizable, being a full-fledged ERP therefore, it requires technical support a lot - make sure you have a technical team with you while setting things up.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Respectful

Matt B.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Acumatica works great to accelerate our business

Likeliness to Recommend

7 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica allows for seemless integrations with vendors that we use and trust, such as Amazon & Shopify.

What is your favorite aspect of this product?

I like the ability to add customizations, while still ensuring that the structure remains intact.

What do you dislike most about this product?

I wish there were more integrations, and better options involving things like label printing.

What recommendations would you give to someone considering this product?

Determine which version you want to use first, based on the feature sets. Then, do serious QA testing to see what types of cutstomizations or process changes are needed.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Respectful

Cons

  • Vendor's Interest First
  • Less Generous

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