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Acumatica

Acumatica Cloud ERP

Composite Score

8.5 /10

CX Score

8.7 /10

141 Reviews Write a Review

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

8 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Contract Negotiation

2022

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

4% Negative

6% Neutral

90% Positive

Pros

Performance Enhancing
Respectful
Security Protects
Reliable

Feature Ratings

Average 81

Governance Risk and Compliance

Accounting and Financial Management

Supply Chain Management

BI and Performance Management

Service Management

Customer Relationship Management

Procurement Management

Human Capital Management

Job and Project Management

Industry Specific Capabilities

Analytics and Reporting

Vendor Capability Ratings

Average 82

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization

Acumatica Cloud ERP Screenshots

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

9 Ways Acumatica's Rapid Integrations Promote Digital Transformation

SMB ERP Technology Value Matrix 2024

eBook: Modernize Your Month-End Close

Playbook: Prepare for the Warehouse of the Future with Acumatica Distributi

7 Ways Retailers And eCommerce Merchants Grow

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Cloud ERP Reviews

John P.

Role: C-Level
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Over Promised and still has never delivered...

Likeliness to Recommend

2 /10

What differentiates Acumatica Cloud ERP from other similar products?

I can't believe how limited & frustrating Acumatica is compared to other similar products out there. It's like it was designed to make my life more difficult. Every time I try to do something, it feels like I hit a wall because it is so narrow & inflexible. I asked if it could do something specific, & I was told that it couldn't. Sure, there may be a workaround, but it feels like there are 20 different workarounds just to achieve the simplest task. It's incredibly frustrating to have to constantly adjust how we manage our accounting just to make Acumatica work. I feel like I'm locked into this one-size-fits-all solution

What is your favorite aspect of this product?

I do not like much about the product. However, it does have an excellent web interface and mobile app that is good for expense reports.

What recommendations would you give to someone considering this product?

Make sure you have a good implementation team and plan on it taking over a year to complete fully.

Pros

Respectful

Cons

Less Effective Service
Less Inspiring
Vendor Friendly Policies

Melody M.

Role: Operations
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Excellent Product Configuration Capabilities

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Ability to evolve. Enhancements with each upgrade are fantastic.

What is your favorite aspect of this product?

Product Configuration

What do you dislike most about this product?

Flexible but robust

What recommendations would you give to someone considering this product?

Excellent support of small manufacturing operations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Security Frustrates

Marylyn P.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Acumatica delivers what we need.

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Relatively lower subscription cost as compared to similar products

What is your favorite aspect of this product?

It has workflows so we are able to design properly the approval based on our policy.

What do you dislike most about this product?

User Interface (UI) specially the terminologies are fit for those who has knowledge in accounting.

What recommendations would you give to someone considering this product?

I suggest to reword the terminalogies or field name in the UI so general users are able to better understand what it means and to guide them on its use

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Latest Research

Acumatica Cloud ERP

What is Acumatica Cloud ERP?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

Acumatica Cloud ERP Ratings

87 Likeliness to Recommend

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Acumatica Cloud ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Acumatica Cloud ERP Screenshots

Device Support

Manufacturing Edition Dashboards

Distribution Edition Dashboards

General Business Edition Dashboards

Construction Edition Dashboards

Retail Edition Dashboards

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

9 Ways Acumatica's Rapid Integrations Promote Digital Transformation

SMB ERP Technology Value Matrix 2024

eBook: Modernize Your Month-End Close

Playbook: Prepare for the Warehouse of the Future with Acumatica Distributi

7 Ways Retailers And eCommerce Merchants Grow

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Customer Story: Cornell Cooperative Extension

Acumatica Customer Story: Dukathole Group

Acumatica Customer Story: Eagle Fence Distributing

Acumatica Customer Story: Clive Coffee

Acumatica Customer Success Story Saddleback Leather

Acumatica Customer Story: Digital Planet

Acumatica Customer Story: Safety Management Group

Acumatica Customer Story: Spohn Associates

Acumatica Cloud ERP - Overview

Acumatica Cloud ERP Reviews

John P.

Over Promised and still has never delivered...

Likeliness to Recommend

Pros

Cons

Melody M.

Excellent Product Configuration Capabilities

Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Supply Chain Management

BI and Performance Management

Service Management

Customer Relationship Management

Procurement Management

Human Capital Management

Job and Project Management

Industry Specific Capabilities

Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization