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1Password

1Password

Composite Score
8.9 /10
CX Score
9.0 /10
Category
1Password
8.9 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

94 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
2% Neutral
98% Positive

Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 85

Autosave and Autofill

90

Credential Management

89

Password Generator

88

Multi-Factor Authentication (MFA)

87

Encryption and Decryption

87

Access From Multiple Devices

87

Work and Personal

87

Dashboard

86

AD/LDAP Sync

85

Vault for Each User

85

Team Management

84

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Usability and Intuitiveness

84

Quality of Features

83

Breadth of Features

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

80

Vendor Support

79

1Password Reviews

Kartik A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Perfect software

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

- perfect otp authenticator thing - manages things v well in vault - perfect integrations (would love more here)

What is your favorite aspect of this product?

- integrations - onboarding - support

What do you dislike most about this product?

not dislikes but more things - would like to see more integrations - have a feature of seeing different themes/UI/etc

What recommendations would you give to someone considering this product?

go for it, dont get anything else - you'd enjoy it/love it. i wont name other softwares but there are many data-breaches in other softwares in the industry. 1Password is top-notch, go for it - never look back

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aleksey G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

We are secure with passwords and online payments

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

I can stay informed with Watchtower's real-time alerts, travel silently with Travel Mode, and purchase online with peace of mind with Privacy Cards. That combination of advanced security with details you actually use in everyday life is what puts you one step ahead of other apps.

What is your favorite aspect of this product?

My rapid adaptation was the most surprising thing. When I initially loaded it, I was worried it would be just another time-wasting software. However, I was pleasantly surprised to see that I had stored all of my critical passwords in less than 10 minutes. After entering my mail and seeing it self-complete, I couldn't help but giggle at the years I had wasted trying to paste keys from a note stashed in my phone. It felt so natural. When it came to safety, I felt completely at ease.

What do you dislike most about this product?

On a couple of occasions, I failed to sync a new device and had to set it up again. The team support was keeping an eye on everything.

What recommendations would you give to someone considering this product?

Before, if someone needed a tool key, we had to search through old emails or consult with three team members until we found it. There was chaos and, worse still, danger. There is no possibility of data disclosure because we use 1Password to set up a shared vault where everything is safe. I remember one Friday when we were in a state of extreme customer urgency and needed the company card to pay for a license. 1Password had it stored, so we didn’t have to waste time looking for it; we could use the secure autocomplete to quickly access it. Therefore, we were able to complete the task that day without any delay.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akorede A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2025

Awesome Product

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

Set integration with multiple work devices

What is your favorite aspect of this product?

Clean Dashboard

What do you dislike most about this product?

Can’t say I dislike Much

What recommendations would you give to someone considering this product?

Go right ahead

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Efficient Service

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