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1Password Logo Award Winner Product Badge
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1Password

1Password

Composite Score
8.9 /10
CX Score
9.0 /10
Category
1Password
8.9 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

94 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
2% Neutral
98% Positive

Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 85

Autosave and Autofill

90

Credential Management

89

Password Generator

88

Multi-Factor Authentication (MFA)

87

Encryption and Decryption

87

Access From Multiple Devices

87

Work and Personal

87

Dashboard

86

AD/LDAP Sync

85

Vault for Each User

85

Team Management

84

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Usability and Intuitiveness

84

Quality of Features

83

Breadth of Features

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

80

Vendor Support

79

1Password Reviews

Kevin K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Simple, secure and very easy to use.

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

Reputation and security.

What is your favorite aspect of this product?

Ease of use between my desktop and mobile devices.

What do you dislike most about this product?

Not a lot to dislike although the suggested passwords are VERY difficult to guess!

What recommendations would you give to someone considering this product?

Try before you buy, you won't be disappointed.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Aliya W.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The most reliable and secure password management

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

Unlike its competitors, 1Password has a simple user interface, is easy to use, and is simple to roll out to end users. It's convenient to have a single solution that I can use across devices and platforms to store and generate unique authentication codes for use with any service that supports two-factor authentication.

What is your favorite aspect of this product?

The best aspect of 1Password is the vaults, or secure storage areas, where I can save all of my sensitive information and share it only with the people I choose. As a bonus, 1Password is cross-platform, meaning I can use it on any device and instantly access my passwords. In addition, 1Password may create a new password for me if I need one.

What do you dislike most about this product?

For me, 1Password has certain limitations. To begin with, the UI may seem complicated and confusing. Second, 1Password isn't compatible with every service online. The price is high compared to other password managers, but the benefits far outweigh the costs. Not sure whether it's the Android version we're using, but 1Password could need some enhancements to its mobile app.

What recommendations would you give to someone considering this product?

I no longer need to change passwords when team members arrive and depart. By facilitating the creation of strong, unique passwords for each online service, 1Password has significantly improved my company's security. I am relieved of the burden of creating and remembering different passwords for each service I use. If you value the safety and convenience of your digital assets, this is an indispensable tool.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Micheal N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Password sharing is made simple, quick, and safe

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

When it comes to providing end consumers with a means of effectively keeping and monitoring my various passwords, I believe this to be the most excellent option available. It is the optimal method for It's a one-stop shop for securely storing and retrieving user credentials. Because with 1Password, I no longer have to waste time trying to remember a distinct password.

What is your favorite aspect of this product?

For me, one of the best features of 1Password is how simple it is to implement. 1Password's many features make it simple to save, organize, and access your passwords. They have very new ideas about how passwords should function. Their beautifully-designed password organizer works well on Mac, Windows, iPhone, and Android and interfaces neatly with many online browsers. 1Password can generate secure passwords and autofill them in your browser.

What do you dislike most about this product?

1Password app for Android is not as polished as the iOS version. The only potential downside to using 1Password is the yearly price, which some users may find prohibitive. Although we get a non-profit discount, the price is still more than I would like. Unfortunately, there are situations when the AutoFill feature fails to perform its job.

What recommendations would you give to someone considering this product?

Regarding safeguarding and using your passwords, 1Password is your best bet. My earlier problems have been resolved thanks to the staff's newfound ability to access shared team accounts quickly and securely from any location. The app's one-time passcode function has made it much simpler to administer accounts that offer two-factor authentication.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Caring

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