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Rebuild Your Talent Engine: Attract and Retain IT Talent in Insurance

A practical strategy guide for insurers to strengthen talent outcomes in the face of modernization and workforce attrition.

  • Workforce risk is slowing modernization as digital skills in cloud, data, and cybersecurity remain scarce.
  • Legacy system experts are retiring, creating capability and knowledge gaps.
  • Insurance is viewed as less flexible and innovative than other industries.
  • Attrition and slow hiring cycles are increasing dependency on external partners.

Our Advice

Critical Insight

  • Insurers must align workforce experience with modernization goals to close talent gaps.
  • A modern EVP built on flexibility, growth, purpose, and belonging bridges expectation gaps between digital and legacy talent.
  • Embedding EVP into work design and communications improves retention and accelerates transformation.

Impact and Result

  • Stronger retention and engagement in modernization-critical IT roles.
  • Improved modernization readiness and reduced reliance on contractors.
  • A measurable, repeatable EVP framework that links workforce strategy with modernization delivery.

Rebuild Your Talent Engine: Attract and Retain IT Talent in Insurance Research & Tools

1. Rebuild Your Talent Engine: Attract & Retain IT Talent in Insurance Deck – Guides insurers through a structured, three-phase approach to assess workforce readiness, activate a modern EVP, and demonstrate measurable impact.

This storyboard provides insurers with the methodology, tools, and examples needed to modernize their Employee Value Proposition for IT roles. It details each phase, including readiness assessment, EVP activation, and impact measurement, helping leaders attract and retain technology talent essential for modernization success.

2. EVP Diagnostic Tool – Identifies modernization-critical roles and measures workforce pressures across flexibility, growth, purpose, and belonging.

This diagnostic tool helps insurers quantify attrition risk, internal mobility, and EVP alignment for each IT role. It produces an executive summary highlighting the top talent risks affecting modernization readiness.

3. EVP Activation & Implementation Tool – Turns EVP insights into tangible proof points and activation actions across key roles and EVP pillars.

This tool helps HR and IT leaders co-develop and track initiatives that bring the EVP to life—linking culture, recognition, and capability development with modernization priorities through a structured Give-and-Get statement and role activation matrix.

4. EVP Impact Report – Summarizes EVP outcomes and workforce improvements for executive communication.

The EVP Impact Report template helps organizations visualize progress on retention, engagement, and modernization alignment. It consolidates metrics into an executive-ready presentation to communicate ROI and sustain EVP governance.

A practical strategy guide for insurers to strengthen talent outcomes in the face of modernization and workforce attrition.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Guided Implementation 1: Assess Talent Readiness for Modernization Success
  • Call 1: Review current workforce pressures, critical roles, and modernization goals.
  • Call 2: Walk through the EVP Diagnostic Tool and interpret readiness findings.

Guided Implementation 2: Build and Embed a Modern Employee Value Proposition
  • Call 1: Define your employer–employee value exchange and align proof points to EVP pillars.
  • Call 2: Codevelop activation actions and communication approach using the EVP Activation & Implementation Tool.

Guided Implementation 3: Develop and Present the Employee Value Proposition Impact Report
  • Call 1: Review progress metrics and synthesize findings into the EVP Impact Report template.
  • Call 2: Finalize visualization, validate outcomes, and prepare for executive presentation.
  • Call 3: Establish a quarterly cadence to track EVP metrics and refresh insights.
  • Call 4: Identify next-phase opportunities for continuous improvement and workforce alignment.

Author

Vidhi Trivedi

Contributors

  • Sandra Shemesh, Senior Manager, Talent Acquisition, Fengate Asset Management
  • 1 anonymous company contributor
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